Sales Director - Audio Visual, Event Technology, Event Production

Company: Pinnacle Live
Location: Washington
Posted on: November 15, 2024

Job Description:

Sales DirectorSalary: $105 - 115kCompany OverviewPinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We're looking for dedicated, determined people working behind-the-scenes to make it happen. Pinnacle Live is a Collaborative Crusader, empowering you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.Job SummaryThe Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing the sales efforts within their assigned hotel. This position acts as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and responsible for driving the short- and long-term growth and profitability.Essential Functions:

• Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales.
• Have a deep knowledge of Pinnacle Live's products and offerings while displaying passion for learning and understanding new technologies.
• Communicate & collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of the Sales Managers if applicable.
• Communicate & collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management.
• Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable.
• Hire, manage, and continually develop the Sales Manager staff and ensure they deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up.
• Generate and revise scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services.
• Stay attuned to the Sales Managers' needs and maintain open communication.
• Stay attuned to the needs of the Hotel Sales Team, keeping an open line of communication.
• Coordinate with the Operations department to ensure successful events for our clients.
• Provide and measure accurate revenue forecasts for the sales team and leadership.
• Use creativity and collaboration to explore profitability, revenue opportunities, and client retention.
• Sell profitable business that aligns with budget expectations, forecasting, and reporting to support P&L efforts.
• Manage accurate and timely billing of events and clients through the sales team.
• Perform other duties as assigned.Education & Experience:

• Bachelor's degree in business or related field.
• Minimum of five (5) years' experience in an audio-visual systems sales leadership role.
• Minimum of five (5) years' experience in a customer service facing role.
• Minimum of three (3) years' experience in a sales management role.
• Strong business communication, presentation, and writing skills.
• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.
• Exceptional relationship builder, internally and externally.
• Production and Staging experience within a hotel, venue, convention center, or traveling organization is required.
• Scenic and D--cor experience is required.
• Rigging, Electrical, and Exhibit experience is required.Required Skills & Knowledge:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
  • Experienced and passionate manager; excellent leadership skills.
  • Highly skilled communicator; exceptional interpersonal and relationship-building skills.
  • Highly skilled at project management; proven success working in a fast-paced environment.
  • Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios.
  • Problem solver mindset: ability to remove obstacles for clients through strong organizational skills.
  • Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients.
  • Ability to work within a fast-paced and evolving dynamic, welcoming change and navigating conflicting priorities when applicable.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Benefits:
    • Performance-based incentive plans on top of base salary.
    • Generous time off with PTO, holidays, and sick/personal days.
    • 401k with a contribution match.
    • Insurances; health, vision, dental, and more.Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to create an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.
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Keywords: Pinnacle Live, Severn , Sales Director - Audio Visual, Event Technology, Event Production, IT / Software / Systems , Washington, Maryland