Analyst - Commission Administration

Company: Penske
Location: Reading
Posted on: October 11, 2024

Job Description:

Position Summary: Penske has invested several million dollars in a state-of-the-art commissions system for our contract sales team with the intent to expand its use to support commissionable roles enterprise wide. This system will provide greater transparency on commission payment while also providing significantly more flexibility in commission plan structure. In addition, this role will provide critical insight to the user experience of the system and recommend enhancements across our $70 million+ commission expense. Major Responsibilities: Respond to sales associate inquiries regarding commissions paid on deals executed by Contract Administration Appropriately escalate commission-related issues to other departments (HR, IT, Compensation, etc.) for resolution Analyze commission inquiry data and recommend solutions to proactively address issues Consult on improvements to the commissions system and plan to enhance the internal customer experience Participate in and lead commission-related projects Assist manager in validating commission files submitted to Payroll Qualifications: Bachelor's Degree required 2 yrs. of Customer Service, Sales, and/or Analytics experience required Customer Service, Sales, and/or Analytics experience required. Strong customer service skills. Strong computer skills in Microsoft Office. Working knowledge of key Penske systems preferred (Varicent, AS400, SalesForce). Strong analytical skills Outstanding organizational skills Excellent written and oral communication skills. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. Same Posting Description for Internal and External Candidates About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Finance/Accounting Job Family: Finance Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: 2410946 Date posted: 10/10/2024

Keywords: Penske, Severn , Analyst - Commission Administration, Professions , Reading, Maryland